Thursday 23 May 2013 – 16:00 UTC / 17:00 BST / 18:00 CEST
We will be performing essential maintenance on our DE Database Servers on Thursday 23th May between 16:00 UTC / 17:00 BST / 18:00 CEST and 17:00 UTC / 18:00 BST / 19:00 CEST. There may be brief interruptions in Dashboard availability and processing of Agent uploads during this time. However, full processing of Agent uploads will resume when maintenance is finished.
Regards,
The GFI MAX Team.
Dear customers,
we have resolved performance issues in several system instances of GFI MAX RemoteManagement including US and Germany. The system instances are operating normally. We have implemented immediate measures and will continue to monitor system performance closely.
We apologize for any inconvenience caused.
With kind regards,
The GFI MAX Team
Dear customers,
we are experiencing performance issues in several system instances of GFI MAX RemoteManagement including US and Germany. We have remediated the immediate problem and are monitoring system performance closely, taking action as required.
We apologize for any inconvenience caused.
With kind regards,
The GFI MAX Team
Hi Everyone,
Dashboard v5.34 will be released to all territories overnight so that it is available before start of working day, Tuesday 14th May. This contains two features designed to make managing large numbers of workstations easier, namely the optoin to delete old workstation when registering a new workstation with the same name at the same site (e.g. when re-imaging workstations) and the option to delete inactive workstations that have not uploaded data within a configurable number of days. Draft help system content is attached. Dashboard v5.34 also includes VMware ESXi Health Check script for storage sub-system (RAID controller, physical disks etc) and script check for datastore free space. Full release notes are: Continue reading
Hi Everyone,
Agent v8.18.0 will be made available on release candidate overnight so that it is available before start of working day, Tuesday 14th May. This updates Managed Antivirus to VIPRE 6.2, which contains a number of improvements and bug fixes designed to improve the overall function, performance, and stability of the VIPRE agent software. There are significant performance improvements to the Active Protection technology, ensuring that VIPRE remains light on system resources and does not interfere with end-users. VIPRE’s advanced anti-rootkit technology has been re-engineered to handle even the hardest-to-detect malware. Continue reading
Hi Everyone,
Agent v8.17.2 will be made available for automatic update from your Dashboard overnight so that it is available before start of working day, Tuesday 14th May. Agent v8.17.2 replaces Agent v8.16.4 as the current production Agent and updates Take Control to TeamViewer v8, adds support for Brazilian Portuguese and contains some important defect fixes for running Powershell scripts. Full release notes (over and above Agent v8.16.4) are: Continue reading
7:00am Pacific — Our engineering team has determined the cause of the quarantine release problem, and has resolved the issue. If you experience any other issues with releasing messages from quarantine, please contact our support team.
Thanks for your attention.
