Overnight tonight, Thursday 12th December, we will be releasing Dashboard v5.41.2 which contains a minor bugfix for MDM, release note as follows:
UPDATE: Allow tokens for device holder information to be used for User and E-mail Address fields within ActiveSync iOS profiles
After a successful Beta programme on several thousand devices, MDM is now considered to be on General Availability and as such becomes chargeable.
Customers have until the 31st December to delete any mobile devices from Dashboard for which you do not wish to be charged.
Please see the dedicated MDM sub-forum for more details on General Availability and our plans for MDM in 2014.
I am delighted to announce that we are in the process of releasing GFI MAX RemoteManagement Dashboard v5.41.1 which enables integration with MAX ServiceDesk. It is being released overnight, such that it will be available before start of working day Tuesday 10th December. Full release notes are as follows. For further information on MAX ServiceDesk, please see this thread on the MAX ServiceDesk Forum. Continue reading
We will be performing updates to the temporary mail server (mail.i-3.com) used by a small number of GFI MAX Mail customers. This will occur during two maintenance windows, beginning at approximately 11:00 PM Eastern time on Friday, December 7 and at the same time on Saturday, December 8.
During the maintenance windows, which we expect will be approximately 30 minutes in duration, the mail server may be intermittently offline. GFI MAX MailProtection customers will be able to access their queued messages, and will be able to send outbound messages, during the maintenance period via the GFI MAX MailProtection control panel. The maintenance work on the I-3 mail server should have no direct impact on the GFI MAX Mail services.
Thanks for your attention.
Dashboard v5.41 is being released overnight tonight such that it should be available in all territories before start of working day tomorrow, Thursday 5th December. Full release notes for Dashboard v5.41 are included below. However, the main purpose of this release is preparation for the upcoming launch of MAX ServiceDesk, which, after positive feedback from almost 100 MSPs who participated in the Beta programme, should be available in coming days. For further information about MAX ServiceDesk, please see this post on the new sub-forum.
Mark. Continue reading
9:00pm Pacific — Our monitoring detected brief network connectivity problems at the California data center, beginning at approximately 8:25pm Pacific. The issues were caused by a DoS attack against one of our upstream providers and were mitigated within a few minutes. During that time, some inbound messages directed to that data center may have been deferred, and the control panel was slow or nonresponsive. We have been monitoring the network status and have not seen evidence of any ongoing issues since approximately 8:30pm Pacific time.
I am pleased to announce that we have a minor Dashboard and Agent release going out tonight, to fix support for backup product AppAssure v5 together with an enhancement to MAV that offers additional control over the definition updates process. The release will be available to customers in advance of the working day tomorrow, Friday 29th November.
As part of this update Agent v9.3.1 will be going out on RC, replacing v9.3.0. The production agent stays as v9.2.3.
Full release notes are below:
Engineers have determined the root cause of intermittent recipient rejected (R4) errors to be a corrupted view on one of the replicated configuration databases. The server has been removed from the pool and the issue is resolved.